COVID-19 L4 Operational Status

Dated: 25 March 2020 View all News Releases  

As a national distributor to the water, wastewater and primary industries, we will continue to operate in a limited capacity throughout the Covid-19 Alert 4 lock down, in order to provide supply chain support for essential maintenance and repair services.

We are implementing stringent rules to protect the health and wellbeing of our staff and customers. To ensure limited contact between staff we are operating a skeleton crew in all our locations. Our premises will be locked.

All orders for collection must be pre-arranged with a minimum of one hour's notice. These orders will be made available in a designated place outside the main roller door for collection and will only be available once you have been notified it is ready for collection. We will be keeping a log of all persons collecting orders for contact tracing purposes. Please advise the name of the person doing the pick-up at the time of placing the order.

Our sales team are all available via cell phone. Please direct sales and support enquiries to them in the first instance. There will be limited sales and technical support available from our warehouse-based team.

Orders are best placed via email or fax:

            Email   [email protected]

            Fax      09 916 0095

Or alternatively via your sales rep (contactable on their cell phone).

We appreciate that this is a difficult time for everybody. Be assured we will be doing our best to have orders for essential product supplied in good time but please understand we will be operating in a limited capacity.

We will be updating our website with any changes to the above.

Thanks for your understanding and support!

WSP Management

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